Serivisi yacu yihariye mu gusuzuma mu buryo bw’umwuga no gusana byuzuye inzugi zifunguka kandi zigafunga vuba.
Imwe muri serivisi dutanga ni gusana moteri z’inzugi zifunguka kandi zigafunga vuba.

Dukorera amasosiyete atanga serivisi n’amashami ya serivisi y’abakora inzugi ibikorwa byo gusana
ndetse n’amashami ashinzwe kubungabunga ibikoresho y’abakiriya batandukanye ba nyuma
nk’amasosiyete y’inganda cyangwa iminyururu y’amaduka agurisha ku biciro biri hasi.

Buri muyobozi ushinzwe gufata neza ibikoresho mu ruganda,
wigeze guhura n’ikibazo cyo kwangirika kwa moteri y’urugi rufunguka kandi rugafunga vuba, azi
ko gusimbuza moteri y’urugi rufunguka kandi rugafunga vuba
bitwara kuva hafi kuri 1/3 kugeza kuri 1/2 by’agaciro k’urugi rushya.

Kugira ngo duhuze n’ibyo abakiriya bacu bakeneye, twateje imbere ishami rishinzwe kuvugurura moteri z’inzugi muri serivisi yacu, tugabanya cyane ikiguzi cy’imwe muri serivisi zo gusana zihenze kurusha izindi.

Ibindi bitwerekeye ku mbuga zabugenewe:

Ibigo bibarirwa mu magana byo hirya no hino ku isi bikoresha serivisi zacu. Ikarita iri hejuru (uko byari bimeze ku 05-2026) igaragaza gusa aho ibigo bya serivisi dukorana biherereye.

Ubufindo ubwabwo dushobora kubugabanya mu matsinda atatu:

Itsinda rya I – ibyangiritse bitewe no gukoresha igikoresho kigenzura urugi kidafite inveteri ihindura frekansi.
Ibikoresho bigenzura urugi bidafite uburyo bwo gutangira no kugabanya umuvuduko buhoro byangiza imikoranire ya moteri ifite agasanduku kagabanya umuvuduko, kubera ko drayivu itangira kandi igahagarara mu buryo butunguranye.
Urugero rw’igikoresho kigenzura urugi cyo muri ubu bwoko: TST WU.

Itsinda rya II – ibyangiritse bitewe no gukoresha urugi kenshi cyane cyangwa kuremerera cyane drayivu kubera ubunini bw’urugi n’uburemere bw’umwenda warwo.

Itsinda rya III – ibyangiritse bitewe n’imiterere y’ibidukikije igoye, nk’ubushuhe bwinshi, umunyu mwinshi cyangwa ubushyuhe buke mu gihe cyo gukora.

Kutabungabunga urugi rufunguka kandi rukifunga vuba bituma imbaraga zikenewe kugira ngo umuhezanguni uzunguruke ziyongera -> kandi byihutisha gusaza kwa drayivu, bikagabanya igihe imara ikora.

FAQ – ibibazo bikunze kubazwa:

1) Gukora igikoresho bikorwa bite?

• Mbere na mbere dusuzuma imiterere drayivu igezeho ubwo tuyakiriye.
• Dufata amafoto y’ibice byangiritse mu buryo bwa mekaniki.

• Dusuzuma imikorere ya enkoderi, feri ya elegitoromayinetike ya moteri n’igikoresho gihindura umuriro wa feri.
• Dupima impedansi y’insinga zizingiye muri moteri kandi tugasuzuma niba nta muriro uzivamo ujya ku mubiri w’igikoresho.
• Twifashishije urukonjesho, dusuzuma niba drayivu izunguruka cyangwa niba hari aho ifatira.
• Dukuraho moteri tugasuzuma niba amavuta y’agasanduku k’umuvuduko atarinjiye mu cyumba kirimo rotor.
• Dukuramo kimwe mu bifunga amavuta tugasuzuma uko amavuta ameze – tureba niba arimo uduce twavuye ku maberingi n’ibiziga by’amenyo byashize, n’ingano yatwo niba duhari.

• Dusenya drayivu tugatandukanya ibice byayo byose, hanyuma tugasukura ibice byose bya mekaniki.

• Dusuzuma uko ibice byose bishinzwe umutekano w’imikorere ya drayivu bimeze -> tugafata umwanzuro wo kumenya niba kuyivugurura bishoboka kandi niba dushobora gutuma igikoresho cyongera gukora neza mu buryo bwuzuye.
• Dusuzuma kandi tugakuraho imikwaruzo ahantu hafungwa n’ibifunga amavuta.
• Iyo bikenewe, dukora cyangwa tugakora ibice bishya dukoresheje ikoranabuhanga rya CNC.
• Iyo ibice byose bimaze kwitegurwa kongera guteranywa, duteranya drayivu dukoresheje amaberingi mashya yo mu ruganda yo ku rwego rwo hejuru cyane (duhitamo SNR, NTN na FAG) n’ibifunga amavuta bishya, hanyuma tukayishyiramo amavuta y’agasanduku k’umuvuduko yatoranyijwe neza.

• Intambwe ya nyuma ni ukuyigerageza mu nzinguzingo nyuma yo kuyikora, hakoreshejwe igikoresho gikwiye kigenzura urugi gifite inveteri, gituma drayivu ikora neza kandi ituje.

2) Ese drayivu igeragezwa mu buryo runaka nyuma yo gukorwa?

YEGO – buri drayivu ikorerwa igerageza mu nzinguzingo ikoreshejwe igikoresho gikwiye kigenzura urugi, gishingiye kuri inveteri ihindura frekansi kandi cyashyizweho ibipimo bijyanye na yo. Twubatse kandi aho kugeragereza hihariye twigana umutwaro uri hafi y’uwo drayivu igira ku gikoresho nyirizina. Mu gihe cy’igerageza, drayivu ikora inzinguzingo kuva ku magana make kugeza no ku bihumbi 2. Kubera ko dutanga garanti kuri serivisi zacu, tugomba kuba twizeye ku kigero cya 100% ko ibikoresho twakoze bikora neza mu buryo bwuzuye.

3) Ese umuntu ashobora kumenya ko hari ubufindo bugiye kuba mbere y’uko urugi ruhagarara burundu?

YEGO – ariko birakenewe ko rubungabungwa buri gihe (urugero rimwe mu mwaka), kugira ngo abashinzwe serivisi yanyu babone ibimenyetso by’ibyangiritse.

Ni iki mukwiye kwitaho? -> Amajwi adasanzwe y’ibyuma, urusaku rwo gusya mu gasanduku k’umuvuduko n’amavuta yako atemba.

Dushingiye ku burambe dufite mu kuvugurura ibikoresho bigenzura inzugi n’amadrayivu bibarirwa mu magana, tugereranya ko ku nzugi zikora zidafite uburyo bw’uburemere buringaniza, amadrayivu atangira kwangirika amaze kurenza inzinguzingo 400 000. Serivisi yacu isaba ko drayivu y’urugi rufunguka kandi rukifunga vuba ivugururwa byanze bikunze imaze gukora inzinguzingo ziri hagati y’ibihumbi 400 na 500.

Niba urugi ari runini cyane cyangwa rukorera ahantu hafite imiterere igoye, igihe drayivu imara ikora kizaba kigufi. Ku nzugi zifite uburyo bw’uburemere buringaniza, amadrayivu ashobora gukora kugeza no kuri miliyoni 1,5 z’inzinguzingo kandi agakomeza kuba ameze neza. Ariko ntibikwiye gufata iyo mibare nk’ihame ridahinduka, kuko hari ibintu byinshi bishobora kugabanya imikorere isanzwe yitezwe. Muri byo harimo:

• gushyiraho drayivu nabi,
• gushyiraho ibipimo nabi,
• bidakurikije amabwiriza yatanzwe n’uwakoze drayivu,
• cyangwa kubungabunga urugi bidakozwe n’ababifitiye ubumenyi, ndetse no kutarubungabunga.

4) Ese ubufindo bwa drayivu bushobora kwirindwa?

Biterwa n’itsinda ibyangiritse birimo ndetse n’urwego bigezeho.

Itsinda rya I
(ibyangiritse bitewe no gukoresha igikoresho kigenzura urugi gikoresha kontakiteli, ni ukuvuga kidafite inveteri ihindura frekansi)

Buri gihe birashoboka gusimbuza igikoresho kigenzura urugi indi modeli igezweho ifite inveteri ituma rutangira kugenda buhoro.
Kugira ngo dusobanure neza itandukaniro riri hagati y’igikoresho kigenzura urugi gikoresha kontakiteli n’igikoresha inveteri, twateguye inyandiko yihariye: https://doors.support/poradnik/poradnik/roznice-pomiedzy-sterownikiem-stycznikowym-a-sterownikiem-falownikowym-wplyw-na-zuzycie-napedow-bram-szybkobieznych

Dutanga kandi ibikoresho bigenzura inzugi byakoreshejwe, bikora neza mu buryo bwuzuye kandi byavuguruwe mu buryo bwuzuye. Buri kimwe gifite garanti y’umwaka umwe n’ubufasha butishyurwa mu kugitangiza no gusuzuma amakosa mu gihe gikoreshwa.
Reba ibikoresho bigenzura inzugi byavuguruwe dutanga: https://doors.support/oferta/sterowniki

Amafoto akurikira agaragaza ingero z’ibice by’amadrayivu byangiritse, byakoraga ku bikoresho bigenzura inzugi bikoresha kontakiteli byo mu bwoko bwa start/stop, bidafite inveteri ituma bitangira kugenda buhoro.

Itsinda rya II 
(ibyangiritse bitewe no gukoresha urugi kenshi cyane cyangwa kuremerera cyane drayivu)

• Birakenewe gukuraho drayivu y’urugi no kuyitwoherereza kugira ngo isanwe mu buryo bwuzuye.
• Akenshi dukora uku kuvugurura mu gihe umusaruro wahagaze mu ruganda, kuko igikorwa cyo kuyikora ubwacyo kimara iminsi mike.

Itsinda rya III 
(ibyangiritse bitewe n’imiterere y’ibidukikije igoye)

• Ingaruka z’ibidukikije urugi rukoreramo akenshi zishobora gukosorerwa aho ruri, kandi drayivu igategurirwa gukora undi mwaka. Turasaba ko ibyo bikorwa mu gihe cyo kubungabunga urugi buri mwaka.

Itsinda iryo ari ryo ryose ubufindo bwa drayivu y’urugi rwawe rufunguka kandi rukifunga vuba burimo, wibuke ko niba mu ruganda rwawe hari byibura inzugi nyinshi zizunguruka vuba, akenshi zifite drayivu z’ubwoko bumwe, dushobora kugusaba kugurirwa drayivu y’urugi yavuguruwe. Ufite igikoresho kimwe cy’inyongera, ushobora gusimbuza drayivu y’urugi rumwe, hanyuma ukatwoherereza icyo wakuyemo ngo tugikore -> ibyo bizagufasha gutangira gahunda ituje yo kuvugurura ibikoresho buri gihe. Niba ufite ugushidikanya ku bishoboka mu bya tekiniki, twandikire cyangwa uduhamagare, uzahabwa ubufasha bw’inzobere.

5) Ni ibihe bimenyetso by’ibibazo bya drayivu?

Ibibazo dushobora kubona:

• urugi rugabanya umuvuduko mu bihe bimwe byo kuruzamura, urugero rugafunguka neza 100cm, rugatinda mu gice cya 20cm hanyuma rugakomeza ku muvuduko rwari rufite mbere,
• drayivu itembamo amavuta.

Ibibazo dushobora kumva:

• ijwi ry’icyuma ritari rihoraho (rimwe na rimwe rikaba urusaku rukarishye) rituruka muri drayivu mu nzinguzingo zose z’imikorere y’urugi,
• urusaku rukomeye rwo gukubita iyo urugi rutangiye gufunguka; nyamuneka ntimurutiranye n’ijwi rya feri ya elegitoromayinetike ya drayivu, na yo yumvikana iyo drayivu itangiye gukora.

Ibibazo dushobora kumva dukoraho:

• ubushyuhe bukabije bwa moteri,
• ubushyuhe buri hafi ya dogere Selisiyusi 80 buba butangiye gutera impungenge (turasaba kubupima hakoreshejwe kamera ipima ubushyuhe).

Ibibazo bigeze ku rwego rukomeye kurushaho:

• urugi ruhagarara mu bihe bitateganyijwe, naho ku bikoresho bigenzura inzugi byo mu bwoko bwa:
  Hörmann BK 150 FU E H / Efaflex EFACON / TST FUS / TST FUE / TST FUE2 / FUE3 n’ibindi bisa na byo hakagaragara ubutumwa bukurikira:
  F030 – ikosa ryo gukurura,
  F410, F440, F510 – umuriro urenze urugero muri moteri,
  F519 – ibibazo byo gutangira, umuriro urenze urugero,
• gufungura amashanyarazi y’igikoresho kigenzura urugi bituma disjonkiteri irinda umuriro urenze urugero iri mu kabati k’amashanyarazi icika (icyo gihe drayivu iba yarangiritse, na yo igakurikiraho kwangiza igikoresho kigenzura urugi; muri icyo gihe ugomba kutwoherereza drayivu hamwe n’igikoresho kiyigenzura).

6) Ese kuyikora birahendutse?

YEGO – bitabaye ibyo, uru rupapuro ntirwaba ruri ku rubuga rwacu.
Igiciro cyo kuvugurura kiri ku kigereranyo kiri hasi inshuro 2-3 ugereranyije n’icya drayivu nshya. Twohereza igiciro kuri imeri tumaze kwakira ubusabe.

7) Ese ubufindo bwose bushobora gukosorwa?

• OYA – niba drayivu yarakomeje gukoreshwa amezi menshi nubwo hari ibimenyetso bigaragara ko idakora neza, bishobora kugaragara ko itagishobora gukorwa. Muri icyo gihe ntitwishyuza isuzuma rikorewe mu mahugurwa.

• Ntidukora amasanwa ashobora kugira ingaruka mbi ku mutekano w’imikoreshereze mu buryo ubwo ari bwo bwose -> ufite icyizere ko moteri y’umuryango twasanze ikora neza rwose kandi ishobora gukomeza gukora imyaka myinshi itagira ikibazo.

8) Musana gusa moteri z’inzugi zifunguka vuba?

95% bya moteri dusana ni izakoreshwaga mu nzugi zifunguka vuba zigenzurwa n’ibikoresho bitangiza moteri buhoro (bifite igikoresho gihindura inshuro z’umuriro / inverter).

Niba ufite moteri idakora y’umuryango munini w’inganda uzinga, cyangwa moteri ihujwe n’umugenzuzi wa elegitoroniki w’umuryango ugizwe n’ibice nka Hörmann WA400FU -> dushobora no kugufasha gukemura mu buryo bwuzuye ibibazo by’ibi bikoresho.

Kubera akazi kenshi gasabwa n’ayo masanwa, ntidukora ivugurura ry’ibikoresho byoroheje kandi bihendutse by’inzugi, byakoraga bikoresheje abagenzuzi ba rele (gutangira <-> guhagarara).

9) Ni iki kinyizeza ko moteri itazongera kwangirika nyuma yo kuvugururwa?

Dutanga garanti ku mirimo yacu. Niba mu gihe cy’akazi abatekinisiye bacu babonye ko igihe moteri izamara ikora, nubwo yasanywe, kitazangana n’icy’indi nshya, tubanza kugisha inama umukiriya niba dukomeza kuyivugurura. Mu by’ingenzi, imirimo yacu igamije gusubiza moteri mu miterere ya tekiniki y’igikoresho gishya kivuye mu ruganda.

10) Ku mugenzuzi wa elegitoroniki hagaragaye ikosa F519, bisobanura iki?

Ubu butumwa busobanura ko moteri isaba umugenzuzi wa elegitoroniki umuriro mwinshi cyane ugereranyije n’uwo isaba iyo ikora bisanzwe (ikora igoranye). Birashoboka ko umugenzuzi wa elegitoroniki yangiritse – muri icyo gihe tuzasana byombi, umugenzuzi na moteri. Turasaba ko byombi byoherezwa kugira ngo bisuzumwe kandi hakorwe igerageza ry’imikorere nyuma yo gusana moteri.

11) Nshaka ko munsanira, kandi nshaka kumenya ikiguzi cyabyo. Nakora iki?

Ibiciro biriho ubu byo kuvugurura moteri ubisanga ku rupapuro rwacu rwabugenewe:
https://doors.support/oferta/napedy

Ntushobora kumenya ubwoko bwa moteri yawe?
Ohereza amafoto y’ibyapa biranga moteri n’ifoto y’umuryango wose kuri aderesi: support@bramy-serwis.pl.
Mu butumwa shyiramo ibisobanuro bigufi by’ikibazo, kandi niba ubishaka wongeremo na videwo ikigaragaza.

Tugerageza gusubiza ibibazo mu masaha 24. Niba utabonye igisubizo, birashoboka ko ikibazo cyawe kitatugezeho; twandikire kuri telefoni +48 733 752 915 [PL/EN].

Uburyo bwihuse bwo kumenya ikiguzi ni ukwigenzurira ku rubuga doors.support.

Amasosiyete atanga serivisi ashobora gukora konti ya serivisi y’umwuga. Nimara kwemezwa, uzahabwa igabanyirizwa ku bikorwa byacu no ku bikoresho byavuguruwe.

Niba bidashoboka gusana igikoresho, twishyuza gusa amafaranga yo kohereza moteri yangiritse tuyisubiza.

12) Nemeye igiciro cyo gusana, hakurikiraho iki?

Nyuma yo kwemera, dusaba kwiyandikisha ku rubuga doors.support, ukemera amabwiriza agenga serivisi zitangwa, no gukora icyifuzo cya serivisi muri sisitemu.
Aho ni ho uzahabwa amakuru yose yerekeye ibizakurikiraho.

Tukimara kwakira igikoresho kigenzura, tuzakumenyesha. Tuzakomeza kukugezaho amakuru y’aho isuzuma no gusana bigeze binyuze muri sisitemu yacu ya serivisi twateje imbere.
Nyuma yo kurangiza gusana no kugerageza igikoresho, tuzakoherereza fagitire proforma kugira ngo uyishyure. Amafaranga amaze kwandikwa kuri konti yacu cyangwa tumaze kwakira icyemezo cya banki cy’ubwishyu, tuzohereza igikoresho dukoresheje serivisi y’ubutumwa.

13) Gusana bimara igihe kingana iki? Ni ryari nzahabwa moteri yanjye?

Igihe kigereranyijwe cyo gusana ubusanzwe ni iminsi mike y’akazi, uhereye igihe twakiriye igikoresho. Bitewe n’ubwoko n’uburemere bw’ibyangiritse, icyo gihe gishobora kugabanuka cyangwa kwiyongera.

Tumaze gusana no kwakira icyemezo cy’ihererekanya ry’amafaranga, dutumiza serivisi y’ubutumwa kugira ngo ize gufata moteri ikora neza.

Ukeneye ko bikorwa vuba kurushaho? Ku kiguzi cy’inyongera, dutanga serivisi Ekspres ituma moteri ivugururwa hatubahirijwe urutonde rusanzwe rw’ibisabwa.

Andi makuru muyasanga hano: https://doors.support/oferta/napedy/uslugi-wspolne/ekspres-realizacja-uslugi-regeneracji-napedu-poza-kolejnoscia-zgloszen-doplata

Niba nyuma yo gusoma ibi bibazo bikunze kubazwa mufite ibindi bibazo
mutwandikire cyangwa muduhamagare:
support@bramy-serwis.pl